Privacy and Cookies Policy

This Privacy and Cookies Policy ("Policy") outlines the manner in which we collect, use, disclose, and manage personal information obtained from users ("User," "you," or "your") of our website ("Website"). This Policy applies to all visitors and users of our Website.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to the terms of this Policy.

1. Information We Collect

We may collect the following types of personal information from Users:

  • Personal identification information (such as name, email address, and contact details) voluntarily provided by Users through contact forms or other means.

  • Non-personal identification information, including but not limited to browser details, IP address, operating system, and other technical information collected through the use of cookies and similar technologies (please refer to Section 4 for more information on cookies).

2. Use of Collected Information

We may use the collected information for the following purposes:

  • To provide and improve our services, personalize User experience, and respond to inquiries, requests, or comments.

  • To send periodic emails or newsletters if Users have opted-in to receive such communications.

  • To ensure the security and integrity of our Website, detect or prevent fraud, and address technical issues.

  • To comply with applicable legal obligations or enforce our rights.

3. Disclosure of Personal Information

We do not sell, trade, or rent Users' personal information to others. However, we may share personal information with trusted third-party service providers or business partners who assist us in operating our Website or conducting our business, subject to confidentiality obligations.

We may also disclose personal information when required by law, regulation, or court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to enhance User experience and collect information about Users' browsing activities. Cookies are small text files stored on a User's device. By using our Website, you consent to the use of cookies and similar technologies.

Users can control and manage their cookie preferences through their browser settings. However, please note that disabling cookies may affect the functionality and performance of our Website.

5. Third-Party Websites

Our Website may contain links to third-party websites. We do not control the privacy practices of these external sites, and this Policy does not apply to them. We encourage Users to review the privacy policies of these third-party websites before providing any personal information.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect Users' personal information, we cannot guarantee its absolute security.

7. Children's Privacy

Our Website is not directed to individuals under the age of [insert age]. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove such information from our records.

8. Changes to this Policy

We reserve the right to update or modify this Policy at any time. When we make changes, we will revise the "last updated" date at the top of this page. We encourage Users to frequently check

Functional and required cookies information from Squarespace

Name, purpose, type, and duration

_acloggedin

  • Supports login by Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

_client_acloggedin

  • Supports login by Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

_dd_cookie_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

_dd_s

  • Tracks browser errors

  • Cookie

  • Four hours

_dd_site_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

algoliasearch-client-js

  • Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster

  • localstorage

  • Persistent

CART

  • Shows when a visitor adds a product to their cart

  • Cookie

  • Two weeks

CHECKOUT_WEBSITE

client_username

  • Remembers a logged in Scheduling client's username between visits

  • Cookie

  • One year

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • sessionstorage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Cookie

  • Two weeks

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

  • Cookie

  • Session

orderStatusSessionToken

  • Authenticates a visitor who logs into an order status page.

  • Cookie

  • One year

PHPSESSID

  • Securely authenticates a visitor during their checkout in Scheduling

  • Cookie

  • One month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • Cookie

  • 30 minutes

remember_client

  • Remembers Scheduling client’s login details if they have an account

  • Cookie

  • 365 days

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Cookie

  • Three years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post

  • localstorage

  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-video-player-options

ss_cookieAllowed

  • Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

  • Cookie

  • 30 days

ss_sd

Test

  • Investigates if the browser supports cookies and prevents errors

  • Cookie

  • Session

TZ

  • Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.

  • localstorage

  • Persistent

Analytics and performance cookies information from Squarespace

Cookie Name - Duration - Purpose

ss_cid - Two years - Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit - Two years - Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit - 30 minutes - Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr - Two years - Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt - 30 minutes - Identifies unique visitors and tracks a visitor’s sessions on a site